Naqilat Privacy Policy
Effective Date: May 6, 2024
Naqilat ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and under what circumstances we may disclose it.
Information We Collect
We collect the following information from users of the Naqilat app:
- Location Data: We collect your real-time location data to connect you with a driver and to track the progress of your ride.
- Ride Information: We collect information about your rides, such as the pickup and drop-off locations, date and time of the ride, fare amount, and payment method.
- Contact Information: We DO NOT collect your contact list information unless you explicitly grant us permission to do so. If you grant permission, we may collect names and phone numbers from your contact list to allow you to easily pre-populate ride requests for yourself or others in your contacts.
- Device Information: We collect information about your device, such as the device type, operating system, and unique device identifier.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve the Naqilat service
- To connect you with a driver
- To track the progress of your ride
- To calculate and process your fare
- To send you receipts and other ride-related information
- To communicate with you about promotions and other Naqilat news (with your consent)
- To improve the security and functionality of the Naqilat app
Sharing Your Information
We may share your information with the following third parties:
- Drivers: We share your pickup and drop-off locations with drivers to enable them to complete your ride.
- Payment Processors: We share your payment information with payment processors to process your fare.
- Third-party Service Providers: We may share your information with third-party service providers who help us operate the Naqilat app, such as those who provide data storage or analytics services.
We will not share your information with any other third party without your consent, except as required by law.
Your Choices
You can control the information we collect and how we use it in the following ways:
- Location Services: You can turn off location services on your device to prevent us from collecting your real-time location data. However, this will prevent you from using the Naqilat app.
- Contact Information: You can choose not to grant us permission to access your contact list.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in the communications.
Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.
Children's Privacy
Naqilat is not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us at abdullah9zaki@gmail.com.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Naqilat app.
Contact Us
If you have any questions about this Privacy Policy, please contact us at abdullah9zaki@gmail.com.